Privacy Policy
Last Updated: December 11, 2025
ArchSim ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our mobile application ("App").
1. Information We Collect
A. Information You Provide
We do not require you to create an account to use the basic features of the App. If you contact our support, we may collect your email address and the content of your message.
B. Automatically Collected Information
When you use the App, we and our third-party service providers (such as Mixpanel and RevenueCat) may automatically collect certain information, including:
- Usage Data: Details about your activity in the App, such as scenarios played, buttons clicked, and time spent on screens.
- Device Information: Information about your device, such as model, operating system version, and unique device identifiers (e.g., IDFV).
- Purchase History: Information regarding your subscription status and purchase history (but NOT your payment method details, which are handled by Apple/Google).
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the App.
- Process your transactions and manage your subscription.
- Analyze usage trends and user activity to enhance the user experience.
- Respond to your comments and support requests.
3. Sharing of Information
We do not sell your personal information. We may share information with:
- Service Providers: We use third-party tools like RevenueCat (for subscriptions) and Mixpanel (for analytics) to help us operate the App. These providers have access to your information only to perform these tasks on our behalf.
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
5. Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
6. Your Choices
- Opt-Out: You may be able to opt-out of certain analytics tracking through your device settings.
- Subscriptions: You can manage your subscription and auto-renewal settings through your App Store or Google Play account.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@archsim.app.